1. Acceptance of these terms
By creating an account or using Seamless Care™ (the "Service"), you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the Service. The Service is owned and operated by LifeScience Technologies, LLC ("LifeScience Technologies," "we," "us," or "our"). Seamless Care™ is a trademark of LifeScience Technologies, LLC.
2. The Service
Seamless Care™ helps families and caregivers coordinate care — sharing health, home, and daily information, organizing care plans and contacts, and staying connected with a care circle. The Service includes the Caregiver app, the Care Receiver companion app, and this website. We may add, change, or discontinue features over time.
3. Accounts & eligibility
You must be at least 18 years old to create an account. You are responsible for keeping your account credentials and device secure and for activity that happens under your account. Please provide accurate information and keep it current.
4. Subscriptions & billing
The Seamless Care™ Caregiver app is offered as an auto-renewing subscription. The Care Receiver companion app is free.
- Price & term. The Caregiver subscription is US $14.99 per month, unless a different price or free trial is shown at purchase.
- Billing through the App Store. Payment is charged to your Apple Account at confirmation of purchase. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period, and your Apple Account is charged for renewal within 24 hours before the period ends.
- Managing & canceling. You can manage or cancel your subscription anytime in your App Store account settings. Deleting the app does not cancel a subscription.
- Free trials. If a free trial is offered, any unused portion is forfeited when you purchase a subscription, where applicable.
- Refunds. Purchases are handled by Apple and are subject to Apple's refund policies; we generally cannot issue refunds directly for App Store purchases.
5. Not a medical device
Seamless Care™ is not a medical device and does not provide medical advice, diagnosis, or treatment. The information in the Service is for coordination and general informational purposes only. It is not a substitute for professional medical judgment. Always seek the advice of a qualified health provider with any questions about a medical condition, and never disregard professional advice because of something in the Service.
6. Not for emergencies
Do not rely on Seamless Care™ for emergencies. In an emergency, call 911 or your local emergency number immediately. Notifications, safety alerts, and background data delivery depend on devices, networks, operating-system limits, and third-party services, and may be delayed, incomplete, or undelivered. For example, a phone that has been force-quit or is offline may stop sending data until it is reopened. The Service is a helpful supplement to attentive care, not a guaranteed monitoring or emergency-response system.
7. Your responsibilities
- Consent to share others' information. If you enter or share information about a care receiver or another person, you represent that you have the authority and any consent required to do so.
- Accuracy. You are responsible for the accuracy of the information you enter and the decisions you make.
- Care circle. You control whom you invite. Information you share becomes visible to the care circle members you authorize.
8. Acceptable use
You agree not to misuse the Service. In particular, you will not:
- Use the Service for any unlawful purpose or to violate anyone's privacy or rights.
- Access data you are not authorized to access, or attempt to defeat the Service's security or encryption.
- Reverse engineer, disrupt, overload, or interfere with the Service or its infrastructure.
- Upload malicious code or use the Service to harass, abuse, or harm others.
9. Your content
You retain ownership of the information and content you provide. You grant us the limited rights needed to operate the Service — for example, to store and transmit your encrypted content among your authorized care circle. Because your care content is end-to-end encrypted, we cannot read it. You are responsible for your content and for keeping your own copies where important.
10. Intellectual property
The Service, including its software, design, and the Seamless Care™ name and logos, is owned by LifeScience Technologies, LLC and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended personal, non-commercial purpose. You may not copy, modify, distribute, or create derivative works except as allowed by law.
11. Third-party services
The Service works with third-party platforms and features, including Apple, Apple Health (HealthKit), and smart-home systems you choose to connect. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services.
12. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that alerts and data will always be delivered. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.
13. Limitation of liability
To the maximum extent permitted by law, LifeScience Technologies, LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, care outcomes, or profits, arising from or related to your use of (or inability to use) the Service. To the maximum extent permitted by law, our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or US $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
14. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these terms or to protect the Service or its users. Provisions that by their nature should survive termination — such as content ownership, disclaimers, and limitations of liability — will survive.
15. Changes to these terms
We may update these terms as the Service evolves or as laws change. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the app. Your continued use of the Service after an update means you accept the revised terms.
16. Governing law
These terms are governed by the laws of the State of [Your State], United States, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in [Your County/State], and you consent to their jurisdiction, except where applicable law provides otherwise.