Seamless Care™ was built privacy-first. Your care information is end-to-end encrypted, readable only by the people you invite — not by us, and not by advertisers. This policy explains what we collect, why, and the control you keep.
Effective date: September 14, 2026 · Last updated: September 14, 2026
We cannot read your care data. The health, home, mood, and note information shared through Seamless Care™ is encrypted on your device and decrypted only on the devices of the care circle members you invite. Our servers relay this information without the keys to open it. We designed the service this way on purpose.
We never sell your information, and we never use your family's care data for advertising. You choose what is shared, with whom, and you can change or withdraw that at any time.
Seamless Care™ is a product of LifeScience Technologies, LLC ("LifeScience Technologies," "we," "us," or "our"); Seamless Care™ is a trademark of LifeScience Technologies, LLC. This policy applies to the Seamless Care™ Caregiver app, the Seamless Care™ Care Receiver companion app, and this website (together, the "Service").
We collect only what the Service needs to work for you.
Health data read through Apple HealthKit is used only to provide the features you enable. We never use HealthKit data for advertising or marketing, we never sell it, and we do not share it with third parties for their own purposes. It is end-to-end encrypted and visible only to the care circle members the care receiver authorizes.
Sharing health data is always the care receiver's choice, made on their own device, and they select exactly which categories to share. They can stop sharing any category at any time in the app or in Apple Health, and revoke access entirely.
We do not use your care information to build advertising profiles, and we do not sell it.
Care information is protected with modern end-to-end encryption. Content is encrypted on the sending device and can be decrypted only by the intended recipients' devices; our servers relay encrypted data and do not hold the keys to read it. We use industry-standard safeguards to protect account and technical data in transit and at rest. No method of transmission or storage is perfectly secure, but privacy is a foundational part of how the Service is built, not an afterthought.
We keep information for as long as your account is active or as needed to provide the Service. You can delete care content within the app, leave a care circle, or delete your account. When you delete your account, we delete or de-identify the personal information associated with it, except where we must retain limited records to meet legal obligations. To request deletion, contact us using section 12.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or the EU/UK General Data Protection Regulation (GDPR), including the rights to access, delete, correct, and port your information, and to be free from discrimination for exercising them. We honor these rights; contact us to exercise them.
The Service is intended for adults coordinating care. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. Where a caregiver shares information about a minor in their care, they are responsible for having the authority and any consent required to do so.
We may update this policy as the Service evolves or as laws change. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the app. Your continued use of the Service after an update means you accept the revised policy.
Questions about your privacy or this policy? We'd like to hear from you.
