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Support

We're here to help.

Caregiving is hard enough. If you have a question or something isn't working, reach out — a real person will help you get back to caring for your people.

Email us

Send us a note anytime and we'll get back to you, usually within two business days.

support@lifesciencetechnologies.com

Response time

We answer support requests Monday through Friday and aim to reply within two business days. Complex issues may take a little longer — we'll keep you posted.

Common questions

Getting started

Download the Caregiver app, create your account, and add the person you care for. Invite family or professional caregivers to share the load.

Connecting a care receiver

The person you care for installs the free Care Receiver app and chooses exactly what to share. Everything stays on their terms.

Keep the app running

The Care Receiver app works quietly in the background. Please don't swipe up to force it closed — if you do, data stops sending until it's reopened.

Sharing health & home data

Health and home information is shared only with your consent and is end-to-end encrypted. You can change or stop sharing any category anytime.

Subscriptions & billing

The Caregiver subscription is billed through the App Store. Manage or cancel anytime in your App Store account settings. See our Terms for details.

Privacy & security

We can't read your care data, and we never sell it. Read our Privacy Policy to see exactly how your information is protected.

In an emergency, call 911. Seamless Care™ is a supplement to attentive care, not an emergency-response service. Alerts and background updates can be delayed or missed, so please don't rely on the app for emergencies.

Seamless Care

Quietly connecting the people you love with the people who care for them — however much, or little, they can take part.

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